Frequently Asked Questions

You can learn anytime with self-paced lessons and optional live micro-sessions. You may reschedule live practice up to 2 hours before it starts.

Transparent pricing per course. Bundle discounts may apply during promotional periods. Taxes are shown at checkout.

Yes, you receive a completion certificate for each finished course. Certificates include course hours, topics covered, and completion date.

Email support at [email protected] and guidance from coaches during live sessions.

Most courses include a free preview with several interactive lessons so you can evaluate content, pacing, and difficulty before purchasing.

Courses span A1–C1 with placement guidance to help you pick the right starting point. You can switch levels at any time.

If you are unsatisfied in the first 7 days, you can request a full refund for courses with less than 20% progress.

We store only essential data for learning progress. You can export or delete your data from your account settings at any time.

A modern browser, stable internet, and headphones. For live sessions we recommend a microphone and a quiet environment.

Most conversational tracks take 3–6 weeks at 3–5 short sessions per week. You can progress faster with daily practice.

Some plans include small-group practice rooms. You can opt out and stick to solo practice at any time.